Privacy Policy

This Privacy Policy explains how PineLyte (“we”, “us”) collects, uses and protects your personal data when you use our website and the Service.

1. Information we collect

We collect information you provide directly — such as your name, business name, email address and phone number when you submit a contact or demo request — as well as information generated when you use the Service, such as usage logs and device information.

2. How we use your information

We use your information to:

• Provide, operate and improve the Service;
• Respond to your enquiries and provide support;
• Send you service-related communications and, with your consent, marketing;
• Protect against fraud and keep the Service secure.

3. Legal basis & consent

We process your data where you have given consent, where it is necessary to provide the Service you requested, or where we have a legitimate interest in operating our business.

4. Sharing your information

We do not sell your personal data. We may share it with trusted service providers (for example, email delivery) who process it on our behalf under appropriate safeguards, or where required by law.

5. Data security

We protect your data with encryption in transit, access controls and regular backups. While no system is perfectly secure, we take reasonable measures to safeguard your information.

6. Data retention

We retain your data for as long as needed to provide the Service and meet our legal obligations. You may request deletion of your data at any time.

7. Your rights

You have the right to access, correct or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Contact

For privacy questions or requests, email support@pinelyte.online.